|Title:||Guest Services Front Desk/Reservations|
|Location:||The Lodge at Woodloch|
The Lodge at Woodloch has a philosophy of personal awakening, allowing guests to discover or reunite with stress-relieving outlets that benefit them long after they leave. The common denominator in each life-changing event at The Lodge at Woodloch is YOU. Each department requires different skills and knowledge that come together to make The Lodge at Woodloch an award-winning wellness retreat. Because of the amazing team, and the impact they have on guests, The Lodge at Woodloch has been honored with awards recognizing them within the Top 10 Wellness Resorts in the World time and time again!
We are so lucky to be part of the Woodloch family of resorts. The “Woodloch Way” is a term we use to showcase our dedication to hospitality and to each and every one of our staff (family) members. We’ve created a place where we can work hard, be creative and have our voices heard.
GENERAL PURPOSE OF JOB: To assist guests with accommodations needed for their stay.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Check-in guests
- Check-out guests
- Summons luggage assistance to assist guests with luggage
- Sorts and distributes incoming mail
- Communicate changes to appropriate departments
- Opening and posting charges
- Print guests’ bills and collect payments, and verify guest’s credit cards
- Answer switchboard and transfer to appropriate departments or guest
- Prepare reports
- Maintains lobby area and coffee station
- Schedule extra activities with guests
- Woodloch takes pride in having exceptional staff with a great work culture in a beautiful setting (lake side!)
- We promote teamwork and cooperation
- We celebrate our staff with appreciation/holiday parties
- Comprehensive dental, vision and health insurance
- Life and pet insurance
- Pension plans and 529 plans
- Complimentary birthday dinners
- Free use of many facilities, sports complex discounts, wellness programs
- Dozens of local employee retail discounts
Please view our website at https://woodloch.applicantstack.com/x/openings for more career opportunities.